Privacy Policy

Last updated: July 21, 2026

This Privacy Policy explains how Portland Construction & Restoration Solutions (“PCRS,” “we,” “us,” or “our”) collects, uses, and shares information when you visit pdxcrs.com, contact us, or request restoration services.

Who We Are

Portland Construction & Restoration Solutions
14915 SW 72nd Ave, Portland, OR 97224
Phone: 503-212-0449
Email: projects@pdxcrs.com
CCB #174542 · WA #PORTLCS822C2

Information We Collect

We may collect:

• Contact and project details you submit through forms, email, phone, or text — such as name, phone number, email, property address, insurance information, and a description of the damage.
• Communications related to estimates, emergency dispatch, insurance documentation, and job progress.
• Technical data such as IP address, browser type, device information, pages visited, and approximate location, collected through cookies, analytics, and similar technologies.
• Review and engagement data when you interact with embedded review tools or social/map links on our site.

How We Use Information

We use information to:

• Respond to service requests and schedule assessments or emergency response
• Provide restoration, remediation, and reconstruction services
• Document losses and communicate with insurers when you ask us to assist with a claim
• Improve our website, marketing, and customer experience
• Comply with legal, licensing, and safety obligations

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers that help us operate our business (hosting, forms, email, analytics, review platforms, and similar tools)
• Insurance carriers, adjusters, and related parties when needed to document or process a claim you authorize
• Legal or regulatory authorities when required by law or to protect rights, safety, and property

Cookies and Tracking

Our site may use cookies and similar technologies for essential site functions, analytics, and embedded widgets. See our Cookie Policy for details.

Data Retention

We keep project, communication, and billing records as needed to provide services, meet insurance and legal requirements, and maintain business records. Website analytics data is retained according to the tools we use.

Your Choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and contractual limits. To make a request, email projects@pdxcrs.com or call 503-212-0449.

Children’s Privacy

Our services and website are directed to property owners, managers, and businesses. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision.

Contact Us

Questions about this policy or your information? Contact us at projects@pdxcrs.com or 503-212-0449.